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Confluence link in Jira issue breaks when content moves

Sandy Pflugfelder April 19, 2018

When I try to put a confluence link in a Jira ticket and that content in confluence moves, the link doesn't update to the new location.  Is there a work around for this?

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Jonathan Smith
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April 19, 2018

Hi Sandy,

  What version of the applications are you running? Links don't seem to break for me in Confluence Server 6.6.1 / JIRA Server 7.4.1.

Have you indexed the environments lately?

- Jon

Sandy Pflugfelder April 27, 2018

Hi Jon, thank you for the information about indexing.  I haven't done that in a while, so I will definitely try that!  I'm running: 

JIRA v7.4.1

Confluence 6.3.1

Should I upgrade Confluence?

Thanks again!  Sandy

Jonathan Smith
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April 27, 2018

Try indexing first and let us know the results.

Sandy Pflugfelder April 27, 2018

It didn't work.  

I just moved a file from one page to another within Confluence, the link changed (as it should), but the link to that page I had added in Jira no longer works. 

The issue is specifically for linking to files/attachments in Confluence, not linking to Confluence Pages in general.  If I use the functionality to link to a Confluence Page and that page moves, it’s fine.  But for a file, it seems like my only option is to use the general “Web Link” functionality.  If a file is moved or its name is edited, the URL changes.  I haven’t found a way to generate a permanent link.

Jonathan Smith
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April 30, 2018

@Sandy Pflugfelder I would suggest putting though a support request. You took all proper administrative troubleshooting steps :)

Sandy Pflugfelder April 30, 2018

Okay, thank you for your help, Jon!

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