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Confluence notifications are not shown properly

Sathish kumar February 6, 2018

 

In confluence, we have a small icon which shows notifications,

  1. Some time I am not getting notifications for which I have tagged
  2. How many days of notifications will be shown here
  3. Where is the settings options to control this notifications.

 

Confluence-Notification issue.jpg

1 answer

0 votes
Damien Tan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 14, 2018

Hey @Sathish kumar

 

1. Does it have a specific pattern where you or your users is not receiving notification when being mentioned? I've found a bug report here that is somehow related to the notification not sent but it appears to only happen in the replies within inline comments:

2.  i got these from the workbox notification documentation

  • Read notifications are automatically deleted after 2 weeks.
  • Unread notifications are automatically deleted after 4 weeks.

3. Perhaps you can refer to Configuring Workbox Notification about the options you can control.

 

Anyway, may I know what is the Confluence version you are working with?

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