How to disable/remove AI prompts in replies

[HasanSheriff]

Hi All,

Today I've noticed a new prompt in JSM reply boxes that says "Draft a reply".
Can this be disabled and removed?

Thanks.

[Laura Campbell]

Hello @HasanSheriff and welcome to Community!

You can deactivate AI in JSM if you are the organizational admin. Check out the steps here: https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/

[HasanSheriff]

Hi @Laura Campbell,

Thanks for the quick reply.
We have no apps activated with AI so there is nothing to disable/remove.
It's just annoying to have this prompt appear here in an attempt to sell something to me.

I can understand if they email me something to let me know a feature is available, but to shove it in my face (and all the other JSM agents) when I'm working is a low blow.

Since AI is already disabled in Administration, I'm assuming there absolutely nothing that can be done to remove the "do you want fries with that" that appears in every reply box.

Appreciate your help.
Regards,
Hasan

[HasanSheriff]

Attached is the item in question.
Appreciate your help.