How to make links from a Confluence page open in the same tab while using the Service Desk?

[Gilberto Almeida Neto]

We have a Knowledge Base written in Confluence that is associated with our Service desk.
When reading this knowledge base through Confluence, the links open in the same tab/window (as we want it to be)
However, if the same knowledge base is being read through the Service Desk, all links from the articles are being opened on a different tab.

How can I change it so they always open on the same tab too?

[Shawn C]

Hi Gilberto, 

There are quite a few different Feature Requests for both Same Tab or New Tab when clicking on Confluence KB Articles, however based on the comments from one of our Developers (https://jira.atlassian.com/browse/JSDCLOUD-5942), the current intended behavior for Confluence KB links in Jira Service Desk to open the links in a New Tab. 

If you have any feedback about this, I would ask that you include it on the Feature Request case as it can help to influence their decisions on what features to bring into the product. 

If you have any other questions about this, please let me know. 

Regards, 
Shawn

[Gilberto Almeida Neto]

Thank you Shawn. I will watch the issue.

Regards, 
Gilberto