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I can not get the email on changes on page

yojinkim August 30, 2021

I set the watch function on changes on space. But I can not get the email when the space has any changes. So I really like to fix this situation. 

 

2 answers

0 votes
Kishan Sharma
Community Champion
August 31, 2021

Hi @yojinkim Welcome to Atlassian Community!

Please refer the link Clark has mentioned. Few more questions - are you watching entire space or a single page? Are you facing the similar behavior for other spaces or pages ? Probably a screenshot of your watchers list in your space will help.

yojinkim August 31, 2021

 

 

Hi kishan sharma,

 

I attach the screenshot of my watchers list. capture.JPG

Kishan Sharma
Community Champion
August 31, 2021

Thank you for the screenshot @yojinkim As per your comment to Clark, you mentioned that you have added a group as a watcher. The ability to add an entire group as a watcher of specific content is not available in Confluence at the moment. Please refer alternative solutions on this link.

If my answer was useful, please accept the answer so that you can help other community members having similar query.

0 votes
Clark Everson
Community Champion
August 30, 2021

Hi @yojinkim 

 

Welcome to the community!

You may have some issues with watching new pages, I would check this article out as it contains everything and anything about notifications for Confluence, including personal profile (down at the bottom)

https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/

Best,

Clark

yojinkim August 31, 2021

Thank you for your link. But I already did as per the way of setting for watching space. But I can not get the e-mail. I give the watching function to user's group including me. Can it be the cause of this situation?

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