Integration of Jira users into Confluence

[Raphael Costa]

Good morning guys,

Can you help me configure my confluence to have Jira's user base?

I've already followed a few steps but without success.

1 - On my Jira Server, I went to Systems - Whitelist - and released my Confluence url

2 - Then on Jira Server, I went to User Management - Jira User Server and created the application with username and password

3 - In my Confluence, I went to General Settings - User Security - User Directories

4 - Added the Atlassian Jira directory and configured as print 1

5 - However the error occurs: "com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home"

Can anyone help please?

Thanks!

[Robert Wen_Cprime_]

Do you have the screenshot of the Jira page to set up the Confluence user and password (and IP)?

[Raphael Costa]

Yes!

[Robert Wen_Cprime_]

Are you sure the IP addresses are correct for your Confluence server?  Other possible reasons are in the following KB article:

https://confluence.atlassian.com/confkb/unable-to-connect-to-jira-for-authentication-forbidden-403-728139630.html

[Raphael Costa]

Yes, I even put the ip directly on my Confluence machine.

Is something wrong?

I've already followed this document but I haven't got resolution yet.

[Robert Wen_Cprime_]

I'd ask you to double-check the IP addresses you put on that Jira page.

I see: 

a CIDR range of public IP addresses with roughly 65536 possible addresses

b. single IP address

c. CIDR range with 64 possible addresses (this is not on the same subnet as b)

[Raphael Costa]

And what is the correct way?

Because Jira and Confluence are different machines and I've only put the Confluence IP and it wasn't.