No issue types found when trying to create a new jira issue from confluence.

[Mattias Andersson]

Usually when I create pages in Confluence. I use the "insert Jira issue/filter" function to create a new issue in Jira and inserting a link in the Confluence document.

However, for the last few days - I can't. We haven't changed anything in our Jira / Confluence environment but for some reason it says "No matches found" when trying to select what type of issue I want to create.  Usually I could see a list of different issue types in this menu. 

I think I had this same problem once or twice a few years ago too, but eventually it just started working again. Now it's been like this for the entire week.

So far I've tried

• emptying my browser cache.
• Tried a different browser
• Asked 2 colleagues to check - and they both report experiencing the same problem.

Anything else I can try?

[Alex Koxaras -Relational- · Accepted solution]

Hi @Mattias Andersson 

Can you confirm that you have create issue permission, since you already see the project.

[Mattias Andersson]

Hi @Alex Koxaras -Relational- ,

I can still create and edit any issues in Jira just fine and all our issue types are still available when creating issues directly in Jira.

[Alex Koxaras -Relational-]

@Mattias Andersson I have reproduce you problem. It's on my instance as well. Strange isn't it?

It seems that this is a bug and it's currently work in progress. Watch the updates here https://jira.atlassian.com/browse/CONFCLOUD-75297

[Mattias Andersson]

Ah! Thank you so much! I'll keep an eye there!

[Alex Koxaras -Relational-]

@Mattias Andersson anytime! Kindly mark my answer as accepted in order to help others with similar questions. Thank you!

[Keith Sottung]

Hello I need this resolved quickly. We just completed a story writing session in confluence and now want to move them to jira.  Please make this urgent.  As of now, is there an estimated time for when a solution will be delivered?  Thank you

[Keith Sottung]

I need this resolved quickly. We just completed a story writing session in confluence and now want to move them to jira.  Please make this urgent.  As of now, is there an estimated time for when a solution will be delivered?  thx