Not all projects/issues are available to link to a confluence page, why?

[Nancy Plagman]

Hi,  I am relatively new to Atlassian products.  We have a confluence page that we want to be able to link Jira issues to.  However, when we go link the issues, some projects/issues are not available and we can not figure out why? 

We have tried JQL and URL to find the issue in question.  The system will not display the issue to allow us to link it to the confluence page.

Any suggestions would be appreciated.

Thanks.

[jira guy]

If you have permissions to access these issues in JIRA, you will be able to search/link them in Confluence. Copy paste the JIRA issue url in confluence to test. This should create reverse linking between issue and confluence page

[Nancy Plagman]

Thanks for replying.

That is what we thought.  I have admin rights and have access to the issues, have access to confluence.  We tried the filter (JQL) and it said no results, even though we know the project has multiple issues to choose from.  We then tried pasting the URL in the "Insert JIRA Issue/Filter" and it returns with the message, "No search results found".

I am finding it perplexing that certain issues are selectable/found in a search and others are not.