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Access to the one of the users' articles dropped

Wojtek February 6, 2024

Hi,

One of the users provided a lot of useful content to our knowledge base and few days ago for unknown to me reason all of the users including it's author (i still can see it with admin account) lost access to that. Version is quite old, it's 4.3.5 and when i try to see one of the articles i receive this message like in screenshot below:
screen1.JPG

As i relog as admin i can see full mainpage with roadmaps and content lists to see everything written and also history of last changes. Does anyone know if i can check anything besides group access and page restriction settings because everything on that field was correctly set up, working and being used everyday and nothing was being changed yet issue occured. Thanks a lot for any advice or questions!


2 answers

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Marc - Devoteam
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February 7, 2024

Hi @Wojtek 

Welcome to the community

How is the are the global permissions on the Confluence instance and are all users still licensed?

Wojtek February 7, 2024

Hi @Marc - Devoteam
All users are licensed, access to Confluence's content is granted by membership of
confluence-users group, but to see any of my colleague's articles there is confluence-admins membership needed and no other content in our wiki makes problems like that.

0 votes
Wojtek February 6, 2024

..

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