Can't contact atlassian support

[Fabrick team _ZL_]

Hi,

in page https://support.atlassian.com/contact/#/ I can't fill all page to open a ticket, at certain point it stays to load, but nothing happen.

Can you resolve please?

[Joshua Sneed Contegix]

Hi Fabrick Team,

It sounds like you are not set as a Technical Contact for your instance and need to speak with your Confluence Admin. Cheers!

[Fabrick team _ZL_]

The problem is: I can't see attached files in tickets, how can we fix it?

Because for my job is very important to see them.

[Joshua Sneed Contegix]

Hi Fabrick Team,

You may have to visit https://transfer.atlassian.com/ to view attachments as they are not something that is readily displayed on tickets. https://transfer.atlassian.com/ only shows open tickets though. I would contact Atlassian support for further direction if that does not suit your needs. Cheers!

[repi]

@Fabrick team _ZL_ 

Which cloud version (product version) do you have?
At what point does it not go on?

There is no support for the free version.

[Fabrick team _ZL_]

JIRA SERVICE DESK I use. The infinity load in page support is when I select product JIRA SERVICE DESK or after i select JIRA product and insert atlassian cloud page url.

[repi]

You showed confluence cloud in your tags. Unfortunately I can't say anything about the Jira.