Difficulty accessing confluence page linked through automation rule

[arantza]

Hi, 

When I define an action within a rule using the following JSON code:

My understanding is that this code sets the "Link Confluence" custom field (customfield_10346) of the issue with the URL of the page created automatically by the rule.

However, upon opening the issue, I am unable to locate the expected link within the "Link Confluence" field.

I would be grateful if you could offer guidance or troubleshooting suggestions to help me resolve this issue.

Thank you for your time and assistance.

Sincerely,

Arantza Ramos

[Jehan Bhathena]

Hi @arantza ,

Perhaps you can share a snapshot of the automation rule you've created.

Will help us reproduce the same setup at our end prior to giving an answer.

[arantza]

Here the snapshot! Thanks!

[arantza]

Hi @Jehan Bhathena 

Can you help me?

Thanks.

[Jehan Bhathena]

Hi @arantza 

Can you try to add a "Re-fetch" action before the "Edit" action?

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Re-fetch-issue-data

[arantza]

I don´t think that this is the problem. I don´t need to update the issue during the rule execution. The problem is that the confluence link in the issue is empty, but when I access the issue JSON (https://<yourinstanceurl>/rest/api/2/issue/<issuekey>?expand=names), I can verify that the "Link Confluence" field has the value of the page I have created.

I hope that you can help me. 

[Jehan Bhathena]

Hi @arantza 

Seems that linking Confluence pages isn't available out of the box.

As per https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Why-is-my-field-not-editable, "Link Confluence" should be available in the createmeta API call's output to be editable. It wasn't available at my end, thus, assuming it cannot be added directly using the Edit Issue Actions.

Found this article that describes a workaround for it https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271