Email managers every day about tickets in Jira

[Eddie Razmos]

We have a requirement that a manager should receive emails about all the tickets that their team worked on in the past week. I know that we can create a dashboard and that would resolve the issue but the issue that we have here is the manager is just interested in a email daily.

Is that possible in Jira?

[Bharath Kumar Kappala · Accepted solution]

Hi @Eddie Razmos  Yes that can definetely be done in Jira using subscriptions option.

Below is a step by step description on how that can be done in  Jira

1) Create a Query:

project = XXX AND issuetype in (Story,Bug) AND created >= -1w

2). Save this filter Query.

3). Go to Details and click on New Subscription

4). Now select the Schedule Daily and set the Interval as per your needs.

Hope this helps!!

[Eddie Razmos]

Wow that was quick I am going to try this option and see thank you!

[Bharath Kumar Kappala]

Glad to help.

[Boris Berenberg - Atlas Authority]

If you want recipients beyond yourself and groups, you can also configure Notification Assistant for Jira to contact people based on Roles, Field values, or individual users.