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Existing Confluence member cannot join from his invitation. How do I add him to my Spaces/pages

Hi_ Tech July 3, 2023

An existing Confluence member from another domain cannot join from his invitation. He receives an error message. How do I add him to my Spaces/pages?

1 answer

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Sayed Bares _ServiceRocket_
Community Champion
July 3, 2023

@Hi_ Tech what is the error message he is seeing?

Hi_ Tech July 3, 2023

Screenshot 2023-07-03 at 2.11.08 PM.png

Hi_ Tech July 3, 2023

Im not the admin for this end-user within Okta. My team manages access via OneLogin, where he has been provisioned using his email.

I have an alternative workaround which would require me to create a GIPHY email for him, but was hoping that could be worked around an alternative way. 

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