Faqs document

[Joan Andreu Juan Torrens]

I remember time ago Atlassian had a product called Q&A. It does not exist anymore. I am looking how to make an easy way for our employees to search for specific questions about a matter and find the answers.

I assume maybe a Confluence document is the best approach with Atlassian tools. Do you think I am right? Any specific template I may use? How do you solve this kind of things on your organizations?

Any suggestion will be well received !

[Ollie Guan · Accepted solution]

Hello @Joan Andreu Juan Torrens ,

Looking for Questions for Confluence？

Questions for Confluence provides a modern alternative to forums for sharing knowledge and connecting people through questions and answers.

https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview

[Joan Andreu Juan Torrens]

Maybe @Ollie Guan !

Can it be seen/search by Jira Service Desk users that have no access to Confluence?

[Ste Wright]

Hi @Joan Andreu Juan Torrens

This page should help for Service Desk users: https://confluence.atlassian.com/confcloud/give-access-to-unlicensed-users-from-jira-service-desk-827106210.html

Ste