How can we prevent employee users from deleting data without prior approval?

[Architek]

I want to ensure that employee users cannot delete data without prior approval to prevent accidental or unauthorized data loss. Is there a way to implement restrictions that require managerial or administrative approval before deletion? Ideally, I’m looking for solutions such as permission controls, approval workflows, or other mechanisms that provide oversight while maintaining efficiency. What are the best practices or system configurations to enforce this policy for Confluence and Jira boards?

[Anshul Arora · Accepted solution]

Hi Architek,

This would require a proper governance process in place where only certain users/admins will have delete permission. To enforce such system for data deletion in Confluence and Jira boards, you can implement a combination of permissions, workflows, and audit logging.
Also, you can setup an internal Jira project to track all such requests and have approval in the workflow.

In Confluence, you can use space permission to restrict users to delete data. Space Settings-> Space access-> User/Group. Restrict ‘Delete Pages’ and ‘Delete Own Pages’ permissions to specific admin roles only. Use Page Restrictions to prevent accidental deletions.

Please refer the snapshot.

Alternatively, For workflow or approval process in Confluence you can try this plugin 

For Jira, Under Project Settings > Permissions, restrict the "Delete Issues" permission to admins or a specific role that needs to approve deletions.

You can also use trash retention policy and enable audit logging (Admin > General Configuration > Audit Log) to track page deletions.

Hope this helps, let me know if you have further questions.

Thanks,

Anshul

[Yulia Lenina _AppFox_]

Anshul, thank you for mentioning our app!

[Elena Cantero]

Hi @Architek,

I’m the Product Manager for Comala Document Management for Confluence Cloud at Appfire.

I’d love to set up a call to walk you through how it works and explore how it could support your use case.

Feel free to book a time that works for you through my Calendly.

Looking forward to our conversation!
Best,
Elena

[Yulia Lenina _AppFox_]

Hi @Architek and welcome to the Community!

As @Anshul Arora mentioned, you can set such restrictions within Confluence itself. If you would like to add an approval process for that, please feel free to consider our app, Workflows for Confluence, and book a demo here - https://www.appfox.io/book-a-demonstration/.