How to add organzations to a screen

[Yousaf]

Hello,

I would like to add the field "Organizations" to my screen, so I have it in my request type field.

Is there any way? I found the screen scheme and organizations is even added to the list, but it is not visable when editing the request type fields.

Thanks

[Fabrizio Galletti]

Organization field is added by "jira service Desk" it's a system field containing the customer organization.

here some information

https://confluence.atlassian.com/servicedeskcloud/blog/2016/11/change-organization-for-multiple-issues

What ypu want to achieve? 

[Yousaf]

Hi @Fabrizio Galletti,

thanks for the link.

I want Jira to automatically set the organization when a new issue is created. At the moment it is done manually. 

Thanks

[Fabrizio Galletti]

Organization is taken by the user. Add the organization (from project configuration - customers ) and then associate the user to that one 

[Yousaf]

An organization already exists. But we have to accociate it with every issue manually, every time an issue is created.

Is there no way to automate this? 

[Fabrizio Galletti]

if a reporter is associated to an organization, it should be assigned automatically

[Yousaf]

Hmm this does not work for me. I have 5 people in an organization but still it does not work when either of them is a reporter.