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How to do user management with the cloud version?

Peter A. Menzel TSA TSAE September 23, 2021

Hi Confluence community,

how can I do user management in the Confluence cloud version? All apps I have seen are for Server or DataCenter version.
I would like to know, which users did not login in Confluence for XX days.
Or: Send all users an email, prompting for response - if no response is received within XX day, the user shall get deactivided.

Thank you for your support

Peter

2 answers

1 accepted

3 votes
Answer accepted
Hana Kučerová
Community Champion
September 25, 2021

Hi @Peter A. Menzel TSA TSAE ,

welcome to the Atlassian Community!

Unfortunately I don't think it is possible right now. I found this older thread about the same topic (focused on Jira, but the user management is common for both systems) and I think the situation is still the same.

Kishan Sharma
Community Champion
September 25, 2021

Yeah, I have just voted for the suggestion mentioned in the article and started watching it, as it's very handy feature to have.

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Mehmet A _Bloompeak_
Atlassian Partner
September 28, 2021

Hi @Peter A. Menzel TSA TSAE , welcome to the community!

Upon your question here in community we extended our Jira app to support Confluence as well. You can try Manage Users for Jira Cloud developed by our team. It lists all users then you can search and sort them by name, last activity date. You can activate/deactivate users individually or in bulk. Hope it helps.

manage-users-for-jira.png

Peter A. Menzel TSA TSAE November 11, 2021

Hi @Mehmet A _Bloompeak_ ,

thank you for the hint - I now tested your app for weeks and it helps a little on our needs.

Now, when I click on a/any person, I get this error:
2021-11-12 07_37_19-Page Not Found - Confluence.png

How can I fix this?

Thank you in advance!

KR

Mehmet A _Bloompeak_
Atlassian Partner
November 12, 2021

Hi @Peter A. Menzel TSA TSAE ,

It seems it is an issue that needs to be solved on our side. Thanks for finding and informing us. We started working on it. Once we finish, I will update you. Could you please send the above issue details to our support email support@bloompeak.io too, so that we can continue the communication over there.

Mehmet A _Bloompeak_
Atlassian Partner
November 15, 2021

Hi @Peter A. Menzel TSA TSAE ,

We deployed the fix. Hope it is solved now.

Peter A. Menzel TSA TSAE November 23, 2021

Thanks a lot!

The fix works well!

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