I don't want automatic links to Jira Issues

[kennaheng]

When I highlight parts of a page in confluence and create a jira issue, it inserts a link on the page to the jira issue automatically. I then have to edit the page to remove the link.

This is an issue because having to remake the issue in the future will just create more links. Deleting the issue in jira will leave a dead link on the confluence page.

Can there be a setting in link preferences so that no automatic links are created?

Thank.

[Aaron Geister _Trundl_ · Accepted solution]

@kennaheng

Welcome to the community and I hope this day finds you well. The automatic link is so that you can get back to the data that was link easily from the Jira work item. This is the default way it works and why Confluence and Jira are a power house together. 

If you want to you can go to the page and at the top click linked work items/ issues and remove the one you don't want linked. If you unlink it from the Confluence page or from the Jira work item it will unlink them and no link will exist. 

I have not seen an option in Jira admin, Jira Settings and or Confluence settings that allows you to turn this off. I believe this is there to help bind the use of Jira and Confluence. 

With that I did find a work around:

To prevent Confluence from automatically linking to Jira issues when creating them from a Confluence page, you can insert the Jira issue key with a space before or after the hyphen (e.g., "JIRA-123") or use a workaround like adding the issue key inside brackets [JIRA-123]. 

Here's a breakdown of the options and why they work:

1. Insert with a Space:

• How:

  Type the Jira issue key (e.g., "JIRA-123") with a space before or after the hyphen (e.g., "JIRA- 123" or "JIRA-123 ").
• Why:

  This prevents Confluence from interpreting the hyphen as part of a link and automatically creating a Jira issue link.

  If that doesn't work as intended I would just remove the linked issue after creation which is the extra step you spoke about. 
  
  Hope this helps.  

[kennaheng]

'If you want to you can go to the page and at the top click linked work items/ issues and remove the one you don't want linked. If you unlink it from the Confluence page or from the Jira work item it will unlink them and no link will exist. '

I don't see this option in confluence. 

"To prevent Confluence from automatically linking to Jira issues when creating them from a Confluence page, you can insert the Jira issue key with a space before or after the hyphen (e.g., "JIRA-123") or use a workaround like adding the issue key inside brackets [JIRA-123]. "

I don't see a Jira issue key option when I create a jira issue in confluence. 

[Aaron Geister _Trundl_]

Typically at the top of the page in Confluence near the title should be a Jira macro link. The work item or issue would need to be created before it could be unlinked. 

I believe the workaround I have found will only work with Jira data center and not Cloud. 
Do you see the link after you create the work item or issue?

[Dan Breyen]

@kennaheng I use the workaround suggested by @Aaron Geister _Trundl_ and put a space before and after the hyphen and I'm using the Cloud.  Instead of typing JIRA-12345 and having it linked, I'll type JIRA - 12345 and then the linking doesn't happen.  

Hope that helps.

[Hein Heldens]

I agree that this feature does more damage than good.

In the past months I have been meticulously creating a fine tracking of Jira items to Confluence pages, only to have it be obliterated by a sudden decision to automatically add Jira-Confluence links whenever someone fixes a typo.

[Mario Anthony Camillo]

For my team its extremely frustrating, as we utilize automations that add tables in Jira for tracking for 50+ clients that are hyperlinked to confluence. We do not want to muddy up every Jira issue with 50+ confluence content links automatically. 

Additionally, if you take the time to manually remove them, whenever you update and save the description again it readds them. 

There needs to be more autonomy in asking if we want that all linked or not on the Jira issue itself and the ability to multi select to remove said Confluence Content links. 

If anyone knows how to solve this, I would really appreciate it. Its borderline unacceptable in our workflow and it was just automatically changed for us without consent from Atlassian...again.