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Jira Confluence page doesn't let us select Confluence Cloud as an option to create an issue

Norman Cates
Contributor
July 23, 2025

I was pointed at 

https://jira.atlassian.com/projects/CONFCLOUD/summary

in order to submit bugs or suggestions.

However, when I click on Create, the drop down list has nothing to do with Confluence Cloud.

Screenshot 2025-07-24 135542.png

I appreciate the irony of posting here, about a problem in Jira Confluence, but I don't really have any other option.

Is there anyone on this forum that can contact Atlassian about this?

1 answer

0 votes
Trudy Claspill
Community Champion
July 23, 2025

Hello @Norman Cates 

Welcome to the Atlassian community.

I have flagged your post to raise it to the attention of Atlassian team members.

Norman Cates
Contributor
July 23, 2025

Thank you!

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Danno
Community Champion
July 24, 2025

@Trudy Claspill if there is a way to create an issue inside of Confluence as opposed to creating a Jira issue from a Confluence page I am unaware of it. 

@Norman Cates are you wanting to create an Action Item within Confluence?

Your screenshot looks like you have a Create Issue shortcut button on a Confluence page which redirects to the Create issue in Jira since the dropdowns are for Jira Projects and then an issuetype in the second dropdown

Trudy Claspill
Community Champion
July 24, 2025

@Danno 

The author is trying to raise a request in Atlassian's public backlog, hosted in Jira at https://jira.atlassian.com

In that system there are Projects for each Atlassian product - Jira DC, Jira Cloud, JSM DC, JSM Cloud, Confluence DC, Confluence Cloud, etc.

The problem is that when one tries to Create a new issue the Project selector does not allow us to select the Confluence Cloud project as the Product against which the request will be raised. It allows selection of most (maybe all) the other project/Products including Confluence DC and Jira Cloud.

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Danno
Community Champion
July 24, 2025

@Trudy Claspill Thank you for the clarification.

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