Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira issue macro doesnt work

Ferdinand Fischer April 7, 2018

Hi,

i have serverall issues with the jira macro in confluence:

  1. it keeps loading forever.
    07-04-2018 23-31-05.jpg
  2. it doesnt work at all
    07-04-2018 23-31-48.jpg
  3. it doesnt find the issue if the page was created with GAIA.
    07-04-2018 23-33-35.jpgIf i press enter the issue is found.
  4. Also  should´nt autocomplete work in the searchbox?

I can access all issues over "show in jira" in the edit view.

Collaborative editing is also disabled.

Thanks

 

1 answer

0 votes
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 7, 2018

Hi, Ferdinand.

We would like first to test if the application link is working as expected, can you give us feedback on bottom points:
- Can you let us know, are you able to create a new page with Jira issue macro, and is the link visible in Jira issue in this case?
- Have you tried recreating application link in this case, and after you do it, are you seeing "connected" on Confluence and Jira side?

At this point, I am suspecting that Application link is not working correctly, but we will know more when you recreate it.

Ferdinand Fischer April 8, 2018

Hi Suren,

i had  two application links  to confluence in jira but one to jira in confluence.

I deleted the links and created the link between jira and confluence new.

I can create issues with the macro and click on the link to get to them, but i still get an indefinitely loading icon
08-04-2018 14-26-00.jpg

which the results in following error
08-04-2018 14-31-46.jpg
.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events