User macro works in preview but not when published

[Roman Tarakanov]

Hello,

I'm trying to create a template that would list jira issues on the confluence page based on the entered variable

I've found the following macro that is supposed to work:

https://community.atlassian.com/t5/Confluence-questions/Using-template-variables-as-input-parameters-to-jira-gadget/qaq-p/189292

I've created a macro and template based off it and when I create or edit the page everything seems to work. I can see a list of issues in the preview and everything appears to be fine.

However when I save the page I get the following error instead of the list of issues:

"Unable to locate Jira server for this macro. It may be due to Application Link configuration."

Any ideas as to what may be causing this?

Thanks

Confluence version: 6.6.6

JIRA version: 7.9.2

[roman]

Hi Roman,

I assume Jira and Confluence are connected with Application Links, right? With which method?

Can you share an exception statement from the log when you reproduce the issue?

Roman.

[Roman Tarakanov]

Yes, applications (confluence and jira) are connected using app link and it works both ways - I can use standard jira macros for example.

The only error I see in the logs are following:

2018-09-28 13:12:30,624 INFO [http-nio-8090-exec-7] [plugins.synchrony.service.SynchronyExternalChangesManager] performExternalChange Started external change for ContentId{id=7832641}
2018-09-28 13:12:30,627 INFO [http-nio-8090-exec-7] [synchrony.service.http.SynchronyRequestExecutor] execute Initiating request PUT http://127.0.0.1:8091/synchrony/v1/data/Synchrony-fab222d5-4b98-36a6-b2cb-945fa4818b78/confluence-7832641?state-at=@head&state-format=html HTTP/1.1 for 7832641
2018-09-28 13:12:52,729 ERROR [http-nio-8090-exec-8] [confluence.status.service.DefaultSystemInformationService] getModifications 
 -- referer: https://support.pathwise.aon.com/confluence/plugins/servlet/troubleshooting/view/ | url: /confluence/plugins/servlet/troubleshooting/view/atst-detect-issues/view | traceId: 32ece03923df1cf0 | userName: <blanked>
2018-09-28 13:13:05,341 ERROR [support-request] [confluence.status.service.DefaultSystemInformationService] getModifications 
 -- referer: https://support.pathwise.aon.com/confluence/plugins/servlet/troubleshooting/view/ | url: /confluence/plugins/servlet/troubleshooting/view/support-zip/execute | traceId: c8e392e69410f40e | userName: <blanked>

[roman]

There is nothing in the stacktrace that would point to a certain issue.

I have found a similar Community question, and looks like they haven’t found a solution: https://community.atlassian.com/t5/Confluence-questions/User-macro-to-display-single-Jira-issue-not-working-as-expected/qaq-p/856351.

Perhaps you could ask Atlassian to clarify if this would only work with built-in macros.

Roman.