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Restore my deleted Jira account/projects

Sami Khaja
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2025

Hello. My org id is j541c942-c1c0-156k-7c89-071kcj44254k.

 

My jira product unfortunately shows deleted. Can you please help restore it? 

I no longer see the option to raise a support request under free account. 

 

Can you please help.

 

 

2 answers

0 votes
Ollie Guan
Community Champion
July 6, 2025

Hi @Sami Khaja ,

I'm not sure if this will help, but I created a ticket to request Atlassian Support Team to assist you, please be patient and wait for their feedback.

screenshot20250707-095709.png

0 votes
Tinker Fadoua
Community Champion
July 6, 2025

Welcome to the Atlassian Community @Sami Khaja !

Unfortunately for free access yo won't be able to raise a support ticket.

Before Atlassian deletes your account they send communications informing you then reminding you that your account will be deleted because of inactivity.

If you log back in during the time frame then you are good if not they proceed with deletion.

Let me know if you have any other questions, and I will be more than happy to assist.

Best,

Fadoua

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