The confluence page opens and immediately close

[jhandal]

Tenemos un problema

La incidencia se debería resolver por sí sola, pero, si el problema persiste, pide a tu administrador que se ponga en contacto con nuestro equipo de soporte y le proporcione lo siguiente:

• La URL de esta página
• El código asociado a este error: fe7mr3

• Actualizar página

https://asurintdigital.atlassian.net/wiki/home

[Adam Ziecik]

One on my users reported today exactly the same issue with the same error code. Yesterday Confluence worked for them and today does not and the same behaviour is reported.

[Kishan Sharma]

Hi @jhandal Welcome to the Atlassian Community! As mentioned by @carolyn french please raise a support ticket with Atlassian Support for this issue.

[Kishan Sharma]

If you get a response and a solution, please also post it here.

[Adam Ziecik]

I have created an Atlassian support ticked and was informed that this was fixed in backend.

"Atlassian has turned off a feature from backend which used to look for a function not available on the older version of Safari.

Root cause: This was caused by a mediaQuery method missing in older versions of Safari."

[Kishan Sharma]

Thank you for sharing @Adam Ziecik :)

[carolyn french]

Hello-- have you entered a Support ticket with this error code information yet?