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UNABLE TO IMPORT SPACE: A personal space already exists for user

Sahak Sahakyan April 9, 2025

 

Hey,

I'm trying to import a Confluence space from another account, but I keep getting the following error: "A personal space already exists for user ~5c1b89f46d9c474cefb0f781."

I’ve already deleted the space from that account, including removing it from the trash, but the error still persists. I’ve also followed all the instructions and help articles I could find, but nothing has worked so far.

 

Any idea how to resolve this?

3 answers

1 vote
Pavel Junek
Community Champion
April 10, 2025

Hi Sahak,

Welcome to Atlassian community!

You can look at this Atlassian KB article - Personal Space import fails with 'A personal space already exists for user ~' or How to associate and clear duplicate personal spaces 

Pavel

0 votes
Sahak Sahakyan April 14, 2025

Hey,

I tried all the ways. Yes Importing from another confluence instance. I removed space from that instance but problem remains.

Screenshot 2025-04-14 at 11.38.03 AM.png

0 votes
Rilwan Ahmed
Community Champion
April 10, 2025

Hi @Sahak Sahakyan ,

Welcome to the community !!

What do you exactly mean by "import a Confluence space from another account" ? Are you trying to import space from another confluence instance to yours ? 

Can you please share the full steps to reproduce the issue. 

Sahak Sahakyan April 16, 2025

Hi @Rilwan Ahmed ,

I posted above. Please check. Also, how to contact atlassian team directly? I belive it's a internal bug

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