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Update link from upgraded confluence to Jira

Aderemi Dayo
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September 21, 2018

I inherited an undocumented Jira and Confluence setups, at the time of inheritance none of them was up, though set up on the same server. We bought a new license for Jira and did a clean install we changed the URL. Now we buy a new license to upgrade our Confluence, after the upgrade, Confluence come up normal but no one can log in. Checking log I realise Confluence was configured to use Jira authentication system and it was an evaluation version. 

ERROR [http-nio-8090-exec-6] [crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'Remote JIRA Directory' is not functional during authentication of 'super_cto'. Skipped.
Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to jira.mydomain.com:7080 [jira.supermartng.com/34.246.161.76] failed: connect timed out

Due to the change in the URL of Jira, the authentication is falling. How can I change the URL to our new Jira URL.

Thank in advance.

1 answer

0 votes
kris
Contributor
September 21, 2018

Try running through this article to identify which users are local to the Confluence application in the database and from there reset the password (if needed) and perhaps grant that user admin rights so that you can log into the UI to change the directory to your new URL:

https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html 

User directories:

https://confluence.atlassian.com/adminjiraserver/configuring-user-directories-938847049.html 

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