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deleted issue

mtsmatheus89 October 5, 2018

Good afternoon,
Is there somewhere in Jira where I can check who deleted an issue ?.

There is a scenario where an issue has been excluded and we need to track who performed the exclusion.

I looked at the audit log but it does not inform me this kind of information, could you help me?

appreciate
Att,

2 answers

0 votes
Nic Brough -Adaptavist-
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October 8, 2018

The audit log captures the user id, date and key of an issue that is deleted.  (It's in admin somewhere, use the admin search to look for "audit")

mtsmatheus89 October 8, 2018

I followed the steps described, but when trying to put the ID of the event it did not find it, I also tried the user of all the members of the group and also did not find the record

Nic Brough -Adaptavist-
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October 8, 2018

Hmm.  That suggests it's not been deleted, or the logging was off when the deletion was done.  Are there no issue delete events logged at all?

mtsmatheus89 October 8, 2018

the log can not find it actually does not present anything related to this occurrence, even my audit log has no date limit to clean, but the solution I found was in sending email.
The entire deleted instance is shot by email to the creator, so I was able to crawl through the exchange.

Thank you very much for your support.

0 votes
Bryan Bai
Contributor
October 5, 2018

check project permission schema, it should be an only small group of people could have delete issue permission. (best practice, always restrict delete issue permission, let user close it rather than delete it.

mtsmatheus89 October 8, 2018

this exclusion was carried out by a small group of managers, for the other members of the project this permission is already blocked.

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