full text search is not working for some words or issues in Jira?

[Zijian Huang]

I have multiple projects in Jira with paid account, so far I found about full text search with the input box on the top right corner:

1. Working for Description, but NOT working for Comments.

I have checked https://community.atlassian.com/forums/App-Central-articles/How-to-search-comments-in-Jira-without-JQL/ba-p/2572127 , 

However, I don't want to create filter, too complex for our sales people. I want ad-hoc/casual search, so when I input some words in the input box on the top right corner, the tickets of any project could come up, with the words in the comments. 

Does Jira support this?

[Charlie Misonne]

Hi @Zijian Huang and welcome to the Atlassian community!

When you search there on the top right and hit enter you will see what Jira is actually searching for:

textfields ~ "hello*"

This is the documentation of "textfields". It will search for summary, description, environment and custom text fields but NOT for comments.

I'm afraid you can not change the behavior of the quick search to enable comment searching.