Reestablish application link after JIRA update

[Alexander Lampert]

Hello Support Team, 

I had confluence 6.12 and jira 7.12 in a server installation running. A hardware crash occured and the database gets corrupted. Jira was used as a user repo for confluence. 

I could recover confluence using a database backup and had to set up jira from the start. I've chosen Jira V7.13. It starts successfully.

But I can't log into confluence. I try to establish the application link but didn't succeed as I need to activate the application link from confluence; where I cannot log in. 

How can I connect to Confluence zo establish the application link. Or is there an other possibility. 

Thanks for helping

Best regards

Alexander

[Shannon S · Accepted solution]

Hi Alexander,

Have you tried putting Confluence in recovery mode?

That should give you a temporary login and password so you can fix it. Let me know if you have any trouble!

Regards,

Shannon

[Alexander Lampert]

Hi Shannon, 

thanks you for the hint, I was able to recover. 

Best regards,

Alexander

[Shannon S]

Glad to hear, Alexander!

Take care and have a pleasant week.

Regards,

Shannon