Template editing page misloads - Confluence

[Nicolás Guzmán]

I've been editing Blueprint templates, creating new user and global templates in Confluences and I haven't had any problem till today. I'm trying to edit one of the templates in Space Settings--> Content Tools --> Templates, however when the editing page is displayed about 70% of the page is blank and the editing area is compressed (as shown below). 

The issue come up just when I try to create or edit a template. When I use one of the templtes, it's displayed correctly.

The troubleshooting I've done so far is:

• Delete the cookies
• Change the browser
• Review the components of the page, where we can see that the width of the frame is 100% and there's nothing in the blank area

Does anyone know what is going on?

[Sharon Helms · Accepted solution]

Hi,

You both might be seeing the effects of a known issue with the template page, here is the bug report if you want to check it out and add yourself as an affected customer: https://jira.atlassian.com/browse/CONFCLOUD-67346

[Don]

same issue for me on Mac OS X (most recent) and Chrome 76.0.3809.87.
Also flushed the browser cache and tried Safari (Mac OS X, most recent), disabled all Chrome Plugins (--disable-plugins parameter).