User add-on is not displayed in Confluence

[Manish Sinha]

Hello,

I developed user add-on using SDK and deployed on Confluence. 'Manage add-on' activity had upload jar file successfully, however, user add-on is not visible. Please suggest how to verify it.

Thanks,

Manish

[Diego]

Hello Manish, thank you for sharing your question with us.
You could try to:

Shutown and Clear
1 Shutdown Confluence
   - Make sure that the process is not running
   - You can check that with ps -aux | grep confluence in linux and via the Process manager in Windows
2 Go to <confluence-home>
3 Remove the following folders:
    - <confluence-home>/bundled-plugins
    - <confluence-home>/plugins-cache
    - <confluence-home>/plugins-osgi-cache
    - <confluence-home>/plugins-temp
    - <confluence-home>/bundled-plugins_language
    - <confluence-home>/index
4 Check permissions for <confluence-home>
    - The user running Confluence must have full read/write/execute permission on this folder
    - You can use the following commands to set this. Keep in mind that the user confluence here is just a placeholder, you must use the user that exists in your system
    - sudo chown -R confluence:confluence /path/to/<confluence-home>
    - chmod -R u=rwx,g=rx,o=rx /path/to/<confluence-home>
5 Start Confluence
6 Click Cog Icon>General Configuration
7 Search for Content Indexing in the left menu bar
8 Click the *Rebuild* button

This will re-index your instance from scratch and also clear the plugin cache. Further, you can also try to manually install another plugin from our marketplace and check if the issue happens. If it does not, this may be linked with how you developed the add-on:

Atlassian Marketplace

Let us know if solve the issue!