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What should I do when I reject the user but if I need him to apply again?

jovan_zheng
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March 3, 2025

 

What should I do when I reject the user but if I need him to apply again?

 

When I accidentally reject the user's app, but now he needs to rejoin it, how should he apply again?

1 answer

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Tomislav Tobijas
Community Champion
March 4, 2025

Hi @jovan_zheng ,

Are we talking about app requests or product access requests?

It's been a while but I believe that for app requests, users can request the same app again even if you deny it. As for product access requests, I think users are 'blocked' and would need to be manually added to the site/product by user access or organization admin.

 Again, it's been a while since I've played with this. You can always, as an admin, add an app or user to your site.

Cheers,
Tobi

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