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gliffy has disappeared from our cloud instance

Brendan Andrews
Brendan Andrews
Contributor
January 29, 2017

At some point today it became unavailable. It no longer appears for our cloud instance in either installed or even available add-ons .

From an end user point of view, we see this wherever a diagram was:

image2017-1-30 15:31:23.png

 

 

 

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 29, 2017

Check your my.Atlassian account to make sure it's still paid for, enabled and licenced.  If it is, then contact https://support.atlassian.com to get them to fix it.

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Ziming Wang
Ziming Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 30, 2017

We are in the middle of migrate 1000+ Gliffy addon from p2 to new connect version.  Some instance might experience similar for very short time window.

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Brendan Andrews
Brendan Andrews
Contributor
January 30, 2017

Overnight it has reappeared without our intervention,

 

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