Webinar recap: Assets Data Manager AMA

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Hi there,

Thank you for joining me at the Assets Data Manager AMA on Thursday, Sep 9, 2025. I enjoyed the interactive webinar with everyone who attended.

Here is the webinar summary. BTW, I used Rovo and Loom to help write it, cool, ha!

Don't worry, this is truly me behind the keyboard.

Anyway, here is the recording. Watch the full session here:
https://loom.com/share/ac83b286cb134d578fb23d039a335df2

Add your comments below, or on Loom!

Remember to join the sequel… Get started with Data Manager AMA Webinar on Sep 24,2025

See you on the 24th of this month.

Silvia Davis

Sr Technical Product Marketing Manager

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The Assets Data Manager AMA webinar provided a comprehensive overview, a live demo, and practical exercises to help users understand the value and features of this powerful tool.

1. Introduction to the Session

Silvia kicked off the session by outlining the focus: an introduction to the Assets Data Manager and its role in IT service management. The goal was to give attendees a clear understanding of the product and its capabilities. Watch the intro (0:01)

2. Overview of Assets Data Manager

Assets Data Manager is designed to help organizations manage data from multiple sources efficiently. Reliable data management is essential for effective IT service management. Overview (1:11)

3. How many apps do you have? The fun time of the webinar!

Participants were asked to estimate the number of apps on their phones, sparking a discussion about data overload and the challenges of managing large volumes of information.
Exercise (1:50)

4. The Value of Data Manager

Silvia emphasized the importance of knowing what data you have and ensuring its reliability, especially when dealing with multiple data sources in large organizations.
Value discussion (4:06)

5. Key Features

Key features highlighted included integration of disparate data sources, data analysis, cleansing, reconciliation, and the creation of dashboards for data visualization. Key features (8:14)

6. Demo of Data Manager

A live demo showcased how to navigate the Data Manager interface and enable it in settings, making it easy for users to get started. Demo (9:48)

7. Importing and Analyzing Data

The session covered the import and analysis features, highlighting the importance of clean and reliable data for effective management. Import & analysis (11:05)

8. Data Cleansing and Reconciliation

Silvia walked through steps to map, cleanse, and import data into schemas, stressing the need for cleansing rules to maintain data quality. Cleansing & reconciliation (33:06)

9. Creating Dashboards

Attendees learned how to create dashboards based on saved searches and visualize data through charts and reports. Dashboards (39:46)

10. Importing Data into Assets

The session detailed the steps to import data into new or existing schemas and how to map fields during the process. Importing data (45:43)

11. Conclusion and Next Steps

Silvia encouraged everyone to enable Data Manager and explore its features further. She also mentioned upcoming sessions for those interested in deeper technical insights. Conclusion (1:00:56)

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Watch the full session here:
https://loom.com/share/ac83b286cb134d578fb23d039a335df2