JSM News & Discussions
Created Oct 5, 2021, Last active today
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Hi Community , We’re excited to introduce an additional, visual way of working that will centralize how your team tracks, organizes, and prioritizes your issues in Jira Service Management projec...
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I'm a product owner at Resolution, which means JSM is not new to me at all, but the group is - Hi everyone!
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Hello All, I am a new to this group, however i have been using JSM for some time as a vendor and client as well. I like the fact how many things can be automated in Jira generally and in...
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Hi Team, Can anyone help to export the customer list from JSM (Cloud) Enterprise by project-based Thanks Shaik Ameenulla
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Hello I find out about Jira Months back, and i love it
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Hello, John here. Iam new to Jira and have been tasked with setting up the Jira Service Management account for our company. Taking the free courses right now but I am sure I'll lots of questio...
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Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
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Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
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Looking for a feature to export or share CSV/PDF file with list of issues along with some fields and attachments
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I am Varunish. I more of a Confluence User. Using Jira mostly in office for tracking tickets I have to document.
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Hi All, I started using Jira and Confluence around 2009, I don't remember the exact time. JSM I used for the first time when it started out as an app Time to SLA, we had that in our instance. That ...
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According to the document, JSM supports team-managed projects. But I'm not able to create team-managed projects. I'm able to create company-managed projects only. When I try to create projects, I can...
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Hello! My name is Joel. I've been my company's Jira Admin for about a year and half. I've enjoyed using the product so far, and keen to see what the future holds.
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Hello Community , We’re excited to let you know about a few new features that will make setting up and customizing your team’s company-managed project in Jira Service Management much quicke...
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If you're a member of the Kudos program, you may have already noticed the "Take my JSM Upvote" repeatable badge. This badge is mutually rewarding: you help recognize a member who is sharing useful ...
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Hi , guys. what steps do I need take to prevent my company email dumping exsternal mail into my service managment project. Obviousley i give ou my email, is there away to configure the system so it s...
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Hi, I'm @Tim Kopperud and I have worked with Jira and Confluence the last eight years, as a user and as a functional administrator. I started working with JSM in 2018 when the current versi...
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I am new to Jira Service Management
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I'm Hussein from Nigeria, I started using jira for almost 2 years now and I really love it, thanks for the privilege.
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"the task is we have jira and there is a issue created on that it is a manual test case. and we have automation test script written with selenium framework also for automation testing. our testing mo...
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I've been using JSM for quite a long time. I have more than six years of experience in Atlassian. I have seen how the Jira Service Desk evolved into JSM, becoming a core part of the ITSM world. I wo...
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Hello everyone, I am working on the JSM and Jira from long time and if you have any query or questions then let us know. Regards, Mahesh Shinde
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Has anyone experienced this before? It just started out now where changing status in the ticket has been popping up with the application blocked and specifically with Jira-posting as the application....
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I've been searching and reading and getting my head turned around with chicken-and-egg procedures with workflows and approvers. What's the basic steps to set this up? Setup approvers first, th...
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Hi beautiful Team! 😁 I'm Esteban Diaz and I've been working with Jira for about 7 years. And it feels great starting sharing my little experience and having the chance to learn o lot from you too....
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