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Tell us about your software administration experience

Vanessa Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 19, 2025

Hi Atlassian Community!

My name is Vanessa and I’m a Product Manager at Atlassian on the Cloud Administration team. We’re interested in speaking with organization admins to participate in our research on improving the experience in Atlassian Administration.

What’s involved in the research:

  • We’ll schedule a 1-hour session at a time that’s convenient for you. The session will be conducted over video conference, so you can participate from anywhere.

  • During the research, we’ll be asking you questions about your experience with setting up and managing your organization(s) in Atlassian Administration.

  • As a token of our appreciation, you'll receive an e-gift card worth $100 USD within 5 days of completing your session.

If you’re interested in participating, please fill out this questionnaire to be considered. If you have any questions, feel free to reply to this post or email me at vlee3@atlassian.com directly. Thank you!

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William _Bill_ Klein
Contributor
March 19, 2025

Hi,
I have participated in 4 other interviews with Atlassian and really enjoyed the sessions.   I started to sign up for this one but the site you are using to manage this session is requiring too much personal information to sign up for.  Birth date, martial status, and other required data....  Skipping this one.

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Alfonso Leiva
Contributor
March 19, 2025

What is odd as well is the need to create an account on a site.

Usually, it's a simple form.

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Grant Olson
Contributor
March 19, 2025

Agreed with others, skipping for now due to form data/sign-up required.

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Rune Rasmussen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 20, 2025

I'm with @William _Bill_ Klein on this one.

This research doesn't need to know the city I live in, my highest level of education, marital status, or my yearly income. This is absurd.

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Mathew Lederman
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 20, 2025

Echoing everyone else. @Vanessa Lee why do we have to create an account on userinterviews.com? I've also participated in multiple interviews and it's usually just a Zoom call. Hopefully this is a one-off mistake and not a new direction from Atlassian.

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Vanessa Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2025

Hi Community,

We agree that some information is unnecessary for User Interviews to collect when you create an account. Unfortunately, this part is beyond our control.

If you're still interested in participating in our research, you can email me directly with a brief description of your company, role, and Atlassian setup (products, number of users) to be considered. Thank you for understanding.

Please note, we've received a number of responses at this point in time, so we may not respond to all. Thank you for your interest in our research!

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