Creating a manual alert in the Opsgenie mobile app is/was heavily used by my team. This feature is not available yet in the Jira mobile app. You can up vote the feature request here: https://jira.atlassian.com/browse/JSDCLOUD-15708.
I don't expect this feature to be available by our Opsgenie read-only date in February. Due to security restrictions, users cannot open up Jira on on mobile browsers.
Does anyone have good ideas for workarounds?
(Please note: I am referring to the JSM/Opsgenie alerts feature not mobile notifications.)
Unfortunately this feature is still not available.
As a workaround, I can suggest using Postman, Shortcuts app (iOS), or Tasker (Android) to send a quick JSON payload to Jira’s API to create an alert.
Please find the information about Jira Ops APIs below:
https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-alerts/#api-v1-alerts-get
Regards,
Eugenio
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