Access to manually-triggered automation actions?

[Barry van Oudtshoorn]

It seems like there's no way within the JPD view of issues to trigger manual actions. I have actions which make create delivery tickets for items based on the disco item, but to trigger this I have to force the "normal" JIRA view by doing a search like `issuekey = EX-123`. Is there any timeline on when the "actions" menu will be made available in JPD's issue views?

[Jeremy Benson]

It's been over a year since this was 'being worked on' is there any update here?

[Hermance NDounga]

Hello Barry, 

We are currently working with the Automation team on adding Jira Product Discovery specific automation features - we are starting by the templates and then we will move on later this year with support of specific Jira Product Discovery fields/concepts , the manual trigger can indeed be part of that scope :).

Could you please let me know an example of rule you are using on ideas that requires a manual trigger? 

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

[Omer Meshar]

Hi @Hermance NDounga you can find one example of a manual trigger here - https://community.atlassian.com/t5/Jira-Product-Discovery/JPD-automation-options-and-manual-triggers/m-p/2431670#M1284

Another one could be to perform some "big" transition from one status to another (e.g. archive) and ask the user for some additional input to audit.

[Hermance NDounga]

Hi Omer, 

Thanks for the use case and the community thread - I totally missed it!

Definitely makes sense. I'll make sure to consider it for the next iterations on project automation. 

Cheers, 

Hermance

[Angie Adams]

another example is to create a confluence page.  especially helpful if you want creation of page to be controlled by a person.

[Kavitha]

Hi @Hermance NDounga ,

I am also looking for a manual trigger of an automation rule, is there any update on the orginal request please. 

Thanks,

Kavitha

[Kavitha]

Hi @Hermance NDounga ,

I am able to acheive this (Trigger an automation rule manually from the issue) when I open the issue from the "Filters" option. 

This is what I did:

1. Created a new filter and added the required conditions to select my desired issues and I used "JQL" option to add my own conditions.

2. From the filtered list, I opened the issue and I can see the "Actions" menu on the right panel.

3. From the actions menu, I can select the manual automation rule.

Hope the above steps can be helpful. Thanks

[Antoine DELORME]

Thanks for this perfect workaround

[Richie]

Yes, thank you Kavitha!

[Benjamin Jennings]

Any update on the original request? The work around is going to be beyond many of my users :/

[Josh]

Hi @Hermance NDounga - is there still a plan to make this feature available?

[Wes Mason]

@Hermance NDounga -- Also paying for premium and was surprised that this isn't available -- and looks like it has been over two years. 

[Elie Théocari]

I had a hard time figuring out why Kavitha's workaround above would not work for me. Every time that I would click on an issue in the filtered list, it would redirect me to the same JPD view, which would not display the actions' button.

So, make sure that you are using the "Detail view" for the filter, and not the "List view". If you use the "List view", you won't have the right panel, and will be redirected to the Jira Product Discovery way of displaying your item. If you use the "Detail view", then the item will be displayed in the right panel indeed, and the actions' button will appear.

[Kavitha]

Thanks for the detailed update @Elie Théocari , I have the habit of opening the issue in a new window. But your update really helpful for all of us!.

[Ronny Katzenberger]

This needs to get prioritized - that's a very inconsistent experience across JIRA product.