Limitations in Jira Product Discovery

[scuryova]

hi there,

Is there a plan to remove (some) limitations in Jira Product Discovery?

I am specifically asking about "Field Options per Field" limited to 500.

We have a custom field in JPD indicating which Customer the Idea is concerning and our customer baseline is far beyond 500. It is very limiting indeed.

Any thoughts/feedback?

Thank you.

Katarina

Field options per field

500

Reference: https://confluence.atlassian.com/jpdkb/jira-product-discovery-limits-1402415682.html

[Tanguy Crusson]

@scuryova Jira Product Discovery is built on Jira, and Jira slows down the more options you add to a field. It can get pretty bad. For now we don't have plans to lift this limit. 

However we do plan to integrate with the "customers/organizations" of Jira Service Management and surface those as a field - for this exact use case. 

[uri.shani]

@Tanguy Crusson 

I'm having the same issue. 

I tried deleting options, already deleted ~20 but still getting the error "This field has reached its maximum of 500 options"

What else can I do? 

[uri.shani]

@Tanguy Crusson resurfacing this one - this is really causing issues fro us. 

[scuryova]

@Tanguy Crusson - Are you saying that we will be able to use the custom fields in JPD created outside of JPD? JPD is a team-managed project, isn't it? So, in general (if I'm not mistaken) in the team-managed projects, it is possible to pull the custom fields created in Jira Software. This would actually be an awesome solution. Because currently we do duplicate custom field "Customer" - we have one Customer field in Jira Software (almost 2000 drop-down values) and another one in JPD (only 500 allowed). Which also "complicates" filtering, dashboarding, for example. So, instead of having 2 fields, we could have just one.

[Tanguy Crusson]

@scuryova yes, if you open Project settings > Fields from a JPD project, you should be able to add a global field from Jira into athe JPD project. I haven't tried with a field with such a large field so no idea how good the performance of the UI will be with it though - it's probably worth testing on a test project first. 

[uri.shani]

@Tanguy Crusson  did you see my question? need help please 

[Danny]

Hi @scuryova 

Good question, sounds like the answer should come from Atlassian's JPD Product Owner or the JPD team. 

Thanks,

Danny

[scuryova]

@Tanguy Crusson - Any feedback from your side? Thank you.