Hello,
we created a Jira Product Discovery template which allows us to standardize tickets creation. However, if people create tickets from Jira, the template does not load. Is there a way to force it?
Currently this is expected. Idea templates are only available when you are in the JPD project because they are built on top of the item type.
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Mikael's right - that's a current limitation unfortunately. We're looking to improve that
Thanks @Mikael Sandberg and @Tanguy Crusson . Do you know if I can follow or vote for this feature anywhere?
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