Add preset form for customer to fill out in Request Type

[Earl Kabiling]

I've created a Request Issue Type for Employee Offloading Request in our SD Portal. Can you please direct or guide me on how to automatically add a checklist form for the customer to fill out when lodging a request?

Thanks, 

Earl 

[Earl Kabiling · Accepted solution]

thanks for the tip Najjar! great was able to finalise the form, much appreciated!

[Najjar _Innovura_ · Accepted solution]

1. Create a checklist customfield

https://confluence.atlassian.com/adminjiracloud/create-a-custom-field-991923727.html

2. Add Customfield to Create screen

3. As @Jack Brickey  indicated in his answer, add the field to the request type settings

[Earl Kabiling]

thanks for the tip Najjar! great was able to finalise the form, much appreciated!

[Jack Brickey · Accepted solution]

you build the request form under Project settings > Request types. You click edit fields and add the desired fields to the request form. You can make fields required or optional, add descriptions, change names, etc. You can read more here - configure-the-customer-request-form-and-issue-view-layout-for-a-request 

[Earl Kabiling]

gothca! awesome thanks mate, much appreciated!