Community
Products
Jira Service Management
Questions
Adding attachment to forms

Adding attachment to forms

I'm a Jira Sys Admin configuring a company-managed service desk project and I am not able to see the attachment field as an option to add to the form. The attachment field is added to the screens by default as it is a Jira System field. Is there something I'm missing?

1 answer

0 votes

Hi @Natasha Richardson ,

You should first add the field Attachment to the correspondent screen. Once added you can select it on the Request Form from the Request Types section

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks. It works a little differently for the Service Desk. I found my answer here:

https://community.atlassian.com/t5/Jira-Service-Management/I-need-to-enable-attachments-on-a-form/qaq-p/1934578

https://jira.atlassian.com/browse/JSDCLOUD-10707

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • like this

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Service Management

TAGS