Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Adding shipping tracking to service desk tickets

Dawson Smith
Dawson Smith
Contributor
February 15, 2018

Hello,

Has anyone embedded shipment tracking in Jira Service Desk tickets and generated reports showing delivery status of unreceived deliveries from FexEx, UPS, and or USPS?

Thanks

Answer
Watch
Like # people like this
1939 views

1 answer

0 votes
Frederic Wolf
Frederic Wolf
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 6, 2022

Hi @Dawson Smith

your Post is really really old and nobody has answered it. I am very interested if you have solved this and how. 

thank you

FW

View More Comments
Maximillian Tjhi
Maximillian Tjhi August 13, 2024

hi @Frederic Wolf i'm working on this myself - i'm going to try and use scriptrunner. I'll update if I make headway.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.