Have set up customers in the Service Desk project. They can receive update emails from public comments and can reply through email.
How do I set them up so they have a login (or no login required) to access the customer portal to view all requests for them and their organisation?
I'm struggling to work out how to get them added
Under customer permissions I have it set as
Who can access the portal and send requests to xxx?
Customers my team adds to the project YES
Who can customers share requests with?
Other customers in their organization. This option only allows them to search for customers in their organization. YES
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