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Apply "Extended Scheme for Jira" for Jira Service Desk

Apostolos Karakaxas
Apostolos Karakaxas
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November 20, 2016

Hello,

 

I'm using JIRA Service Desk 3.2.4 and when I do what you suggest at the article https://develocenter.atlassian.net/wiki/display/ES/Priority+Scheme+in+Customer+Portal the customer portal is not loaded (it displays a white page).

Please advise

Apostolos Karakaxas

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3 answers

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Contact [Develocenter]
Contact [Develocenter] January 15, 2017

Hi Apostolos,

we have just released a new version providing support for JSD 3.2

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Contact [Develocenter]
Contact [Develocenter] January 8, 2017

Hi Apostolos,

right now we support only JIRA Service Desk to 3.1 inclusive. We are working on JSD 3.2 righ now and please expect a new release soon.

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Jack Brickey
Jack Brickey
Community Champion
November 20, 2016

You may be experiencing an Internet Explorer incompatibility issue. Try another browser and if it works then you should look to upgrade IE to latest. 

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