Are Insight licenses necessary to manage assets from customers?

[Sofia Grunspan]

If I add Insight to Jira service management and I need to manage assets from customers, Is it necessary to pay extra licenses? How do I manage licences in Insight?
Thanks

[Dave Liao · Accepted solution]

@Sofia Grunspan - licenses are purchased based on the number of users (not customers) in your Jira instance: https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=pricing

You can manage all the things with Insight - you just need to pay for the seats for the people who are doing the managing. 

[Sofia Grunspan]

Thanks! 

[Dave Liao]

My pleasure!