Asset Navigator auto set status to "active" when linking to an issue

[Robin Raben]

We are using Jira ServiceDesk cloud with Asset and Inventory Plugin by SnapBytes.

We use it to track our spares. Every spare asset has an associated asset ticket in Asset Navigator. Our asset status field has two options "spare" or "active".

When we use a spare by installing it in a system, we link the asset ticket to the JSD problem ticket or task which was fixed by using the spare. As an example, if we have a broken SSD, we take one from our spares, link the spare SSD asset ticket to the broken SSD Jira Service Desk ticket to indicate the spare was used. Then we go into the asset ticket and change its status from "spare" to "active".

We would like the asset ticket status to automatically change from "unused" to "active" when that link is done to save our team a step.

I am unable to figure out how to do this and hoping someone can help point me in the right direction.