Hello, I would like to add on my automation, whenever an issue is escalated, it created a subtask for the escalated party. On that subtask, I have it pre-populating with the information from the parent issue, but I would like the comments from the parent issue transferred over as well. How might I go about this?
Thank you
Do you still need guidance about this one? If yes, kindly let me know to start working on this. I'm a little bit cautious about transferring comments. Perhaps we might not be able to transfer them as separate comments, but most likely as one big comment with inside it all the comments form the parent.
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