Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation - how to change run as system

Pawel Kowalski
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 13, 2020

When rules run automatically, they e.g. comment on issue as my manager, who set the project up. I have tried changing the user to something else but that user is the only choice I have on the list. I tried following the steps here https://community.atlassian.com/t5/Jira-questions/Automation-Rules-are-running-as-my-user-how-to-change/qaq-p/978147 but I can't see any way to add new people here.

Currently any issue opened, is automatically commented by a rule, and comment says: Commented by My_Manager_Name which confuses people.

I would like comment to say: Commented added automatically or something like this.Question.png

1 answer

0 votes
Pavel Adamovich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 13, 2020

Hi Pawel.

Just start typing any existing username in this field - system should show you any available user.

If you want comment to say "Commented added automatically" you should create a new dummy user (autobot for example) and run you rule as this user.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events