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Can I stop Help Centre Announcements from showing on the Requests screen

Dylon Moyle
Dylon Moyle
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March 22, 2020

Hi,

Currently an Announcement I add to Jira Service Desk Help Centre will also show on the Customer Requests screen - Is there a way that I can separate these two? I don't want my Help Centre announcement to show there.

Thank you so much

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Ajay _view26_
Ajay _view26_
Community Champion
March 22, 2020

It seems like the feature is coming up in Next-Gen ServiceDesk projects. However I dont see any option to select a Next-Gen ServiceDesk project on my cloud instance.

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