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Can our proprietary mobile app trigger a Jira Service Desk (Cloud) request?

David Meyer
David Meyer
Contributor
July 13, 2020

We want to build a Service Desk request into our proprietary mobile application.

Is that currently supported? How difficult would it be to do that?

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Italo Qualisoni [e-Core]
Italo Qualisoni [e-Core]
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July 13, 2020

Hi @David Meyer ,

JIRA provide you an API that you can use to integrate your proprietary mobile via REST, I would start checking both endpoints below that allow you to create an issue via REST and start from there

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David Meyer
David Meyer
Contributor
July 13, 2020

Much appreciated.
Needed somewhere to start and an API sounds like the best place..

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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