Can our proprietary mobile app trigger a Jira Service Desk (Cloud) request?

[David Meyer]

We want to build a Service Desk request into our proprietary mobile application.

Is that currently supported? How difficult would it be to do that?

[Italo Qualisoni [e-Core] · Accepted solution]

Hi @David Meyer ,

JIRA provide you an API that you can use to integrate your proprietary mobile via REST, I would start checking both endpoints below that allow you to create an issue via REST and start from there

• Jira  - Create issue
• JSD  -  Create customer request

[David Meyer]

Much appreciated.
Needed somewhere to start and an API sounds like the best place..